Capgemini powers asset discovery for a leading retail client with runZero.

Overview

A leading French manufacturer and retailer of luxury products was struggling to obtain the asset data they needed. Unauthenticated scans with other solutions weren't delivering the visibility they needed into managed and unmanaged assets.

When solutions such as ServiceNow ITOM and Qualys failed to meet their requirements, they contracted with Capgemini to explore other asset discovery options. This collaboration led them to runZero, which surpassed their expectations by offering rapid operational speed and seamless unauthenticated discovery. runZero's asset discovery process proved to be swift, efficient, and remarkably effective, even without requiring credentials.

Problem

A French luxury manufacturer and retailer partnered with Capgemini to implement an asset discovery solution and integrate it with a new CMDB. However, they faced challenges in obtaining necessary data through unauthenticated scans, for both managed (e.g., routers and switches) and unmanaged assets, prompting them to consider alternative asset discovery solutions.

Solution

One of the primary requirements established for the project was unauthenticated asset discovery. As they looked into other solutions, they discovered runZero, which delivered everything their client needed: speed, accuracy, a rich API, and unauthenticated scans. runZero's asset discovery was fast, efficient, and worked flawlessly without credentials.

Outcomes

runZero enabled the Capgemini team to finish the asset discovery project for their client. To help with assessing gaps between the runZero scan results and the CMDB, they set up their first integration with PowerBI for reporting. Now, Capgemini has other ideas for capitalizing on runZero's asset discovery capabilities. As they work on their ‘Datacenter Move to Cloud' project, they will be able to leverage runZero to provide a precise project plan with known scope, schedule, and cost estimates.

Why runZero?

IT teams need an accurate and comprehensive asset inventory that accounts for all devices connected to their network —both managed and unmanaged. As these teams try to leverage the discovery capabilities built into their CMDBs and vulnerability scanners, they're discovering that these solutions are not only hard to use, but provide incomplete results. runZero makes it possible to build an accurate, comprehensive asset inventory — without credentials — and enrich asset data in CMDBs, like ServiceNow ITOM.