Start using runZero for free

Yes, you can contact support@runzero.com for help with the product. You can also visit our documentation.

After your trial ends, you can convert to the Starter edition or purchase the Professional or Enterprise edition.

runZero bases pricing on recently seen asset counts and optional features.

Any asset that has been “seen” in the last 30 days. If an asset originated from a runZero Explorer, “seen” means when the asset was last scanned. Otherwise, if the asset was brought in from an integration, “seen” is whatever is reported by the integration.

Users of the Professional and Enterprise editions can use 5x of their licensed recently seen assets as project assets. Unlike organizations, which are permanent entities in runZero, projects are temporary entities that remain writeable for 30 days and automatically delete after 90 days. They are a great option for short-term projects, such as consulting engagements, M&A activities, or scoping exercising for MSP customers. After you delete a project, you have the original project asset amount available for your next project.

You will need to delete assets or increase your license count before you can scan again. Contact us to expand your license.

runZero uses AWS (us-east-2) for all infrastructure. All storage is encrypted at rest using AWS-managed keys. User credentials are hashed using bcrypt and encrypted using AES-256 in GCM mode with an encryption key stored separately from the database.

runZero Enterprise edition customers can also self-host in their own environment.

runZero can scan VPN subnets from the corporate side to keep track of connected home users working remotely. It can also scan through a VPN connection, but there may be some issues:

• The VPN does traffic interception and returns inaccurate results for all hosts.
• The VPN has a limited session table and performance degrades as a result.
• Large portions of the corporate network may not be visible from the VPN.

To capture devices on home networks, we recommend using an API-based integration with your EDR or MDM solution. These integrations are available in the Enterprise edition.

No, you can deploy runZero on your own. You will need to deploy at least one Explorer in your environment to enable network and asset discovery for runZero. Some factors, like your network topology, will impact the number of explorers you need to deploy. Check out the runZero documentation.

runZero is an asset inventory solution that discovers your network and identifies your assets and services. runZero performs active discovery, requires no credentials, scales across all types of environments, and works with CMDBs, EDRs, MDMs, and cloud solutions.

runZero uses proprietary scanning technology that goes deeper than other solutions. It is safe to use in OT environments. For example, our customers use runZero in their manufacturing plants, hospitals, and in power generation.