Creating an account

To get started, you’ll need to sign up for a runZero account. runZero offers three editions: starter, professional, and enterprise. Choose the edition that works for you.

  • Enterprise account: This is suited for large organizations or service providers and those who want to take advantage of runZero integrations.

  • Professional account: This is great for mid-size and larger companies, as well as consultants, who need to scan more than 256 assets. You’ll need a business email to sign up.

  • Starter account: This is great for personal or small business use, if you have less than 256 assets. You can use a business or personal email to sign up.

    Sign up for a runZero account

Activating your account

After you sign up for an account, we’ll email you a link to activate your account. If you don’t see an email from us, check your spam folder.

Open the link in the email to go to the Activation page. Follow the instructions on the page to activate your account. You’ll need to provide your name, set up a password, specify your location, and accept our privacy policy and terms of service.

After activating your account, you’ll be taken directly to the runZero Console. Your new account has administrative access, so you will be able to manage sites, organizations, users, and Explorers.

If you have any trouble creating your account, please contact support.

Changing your password

To change your password, go to your account settings. You’ll need to provide your current password before you can enter a new one.

All passwords must contain:

  • At least 8 characters
  • At least 1 uppercase character
  • At least 1 lowercase character
  • At least 1 number

Updating your profile picture

User profile images are managed through Gravatar and associated with your email address. If you don’t have an account, sign up for one.